Privacy Policy

Proecting your personal details is very important to me and I will explain here how I process and store date on my website.

Last updated: 7 May 2020

I take your privacy seriously and I want to make sure you know why I ask for your details, what I use them for and how long I keep them and why. The main reason for me keeping your details are:

  1. Helping you with orders or bookings
  2. Tax purposes – I have to be able to provide evidence of sales and where money comes from
  3. Sending you marketing information about new Stampin’ Up! or Songbird Stamper products, projects, tutorials and classes. Basically to keep you up to date with what is going on!

So, what data do I hold, why & for how long?

Ordering Stuff!

Classes:

When you place an order for a class I will ask for your name, email and phone number, all of which are stored in Yahoo and on an excel spreadsheet on my home computer. This is backed up onto the cloud using Microsoft OneDrive. Depending on how you pay, either by Bank Transfer, PayPal or Square, your payment details may be stored by these parties. Your details are in an encrypted format and I can neither see nor access them.

I hold this data for 6 years to comply with tax auditing purposes. I use the details you provide me to confirm your booking, remind you to come to class and send you information about future classes. If your class includes Stampin’ Up! products, I may also add your details to the Stampin’ Up! system for the purposes of ordering your supplies (see below).

Stampin’ Up! Products:

When you place an order for Stampin’ Up! products via my online store Stampin’ Up! will ask for the same details as above, plus a postal address for shipping your products to you. This data is stored by Stampin’ Up! in the US. Stampin’ Up! also pass your name, postal address and phone number onto UPS our shipping courier for the purposes of delivering your order. UPS use the data to print labels and for routing the packages within their system.

Stampin’ Up!’s Privacy Notice

Stamping’ Up! use your data in a variety of ways (tracking what is selling, helping to keep inventory in different markets, etc. You can read Stampin’ Up!’s full privacy notice by clicking HERE).

Stampin’ Up! also make all details (with the exception of payment information) available to me as your Stampin’ Up! demonstrator via my demonstrator website and via email. This enables me to see what you have ordered, help with returns or refunds and to provide follow up support to you. I may add your name and email to my mailing system to enable me to send you follow up emails and future product information I believe would be relevant to you. You may unsubscribe from my mailing system at any point. Stampin’ Up! and I keep your order records for 6 years to comply with tax auditing purposes.

Subscribing for News & Info

If you subscribe to any of my forms on this site it passes your details directly into my mailing system MailChimp. I use the data to provide you with any of the following information:

  • Free downloads / tutorials
  • Marketing information about upcoming special offers from Stampin’ Up! or product reviews if you have selected to have these emails.
  • General crafting hints, tips, and useful information or inspiration you can use in your own crafting
  • Class information to enable you to book in

Unsubscribing

You can unsubscribe from my mailing system at any time, every email has an unsubscribe link at the bottom of the email. If you unsubscribe, you will stop receiving all emails from my mailing system. I may still hold your details on file though, as stated above. If you wish to “be forgotten” from all systems then please email me at pip@queenpipcards.com with a subject of “Right To Be Forgotten”. I will then manually delete you from all systems where I can without impacting my ability to comply with tax auditing purposes.

Joining My Team

When you join Stampin’ Up! under me as your team leader, Stampin’ Up! passes your information to me on my demonstrator website and via email. Your information also passes to my team leader in the same way. This enables her to reach out to you should I leave Stampin’ Up! (not likely!) but also to help with her tax preparations and mine. Team Leaders earn commission from Stampin’ Up! on the sales their team members place.

This is paid by Stampin’ Up! and does not affect your benefits in anyway, but we need to show where this money comes from for tax purposes (there’s the tax man again!).

Prize Draw / Contact Forms

If you meet me at a show, vendor fair or out & about, then it’s likely you may complete one of my printed forms. When you give me your data in written form it is either destroyed within a month of being entered onto a system, or kept in a secure, locked tin and kept for the minimum amount of time required.

Questions?

Wow, sounds a lot doesn’t it? And pretty serious, which it should be because everyone I work with wants to keep your data safe. So that’s my Privacy Notice, I hope it makes sense for you? Let me know if not!

If you have any questions about how I use your data, then please do get in touch with me as I’m happy to discuss it if you feel you don’t fit into the categories above. Please email at heather@thesongbirdstamper.co.uk in the first instance, just pop “GDPR and Me” in the subject line!

Don’t Forget

Want to Unsubscribe from my mailing list, just click the Unsubscribe link on any email I send you. You’ll not hear from me again.

If you wish to “be forgotten” from all systems then please email me at heather@thesongbirdstamper.co.uk with a subject of “Right To Be Forgotten”. I will then manually delete you from all systems where I can without impacting my ability to comply with tax auditing purposes.

Internet Cookies

Not only do I use systems to help me automate my business and speed up my responses to you. I also use Cookies on my site for various purposes. The table below explains which cookies I use (by name), and what they are used for. When you first visit my site, you are able to either accept cookies (by clicking a button) or exit my site.

Cookies help me to make the best site I can for you, becuase they tell me which products my visitors are most interested in seeing more of. They also help you to have the best experience possible when viewing my site.

Cookie NameWhat it’s used for
__cfduidStrictly Necessary: Used by the content network, Cloudflare, to identify trusted web traffic. Helps you share the content of my website with your friends.
__cfduidStrictly Necessary: Used by the content network, Cloudflare, to identify trusted web traffic. Provides the product table linking directly to my Stampin’ Up! store
JSESSIONIDStrictly Necessary: Preserves users states across page requests.
PHPSESSIDStrictly Necessary: Preserves users states across page requests. Links you to my online class booking system (AcuityScheduling)
_ck_formStrictly Necessary: Used my Convertkit my email provider when you use one of my subscribe forms. Takes data from the form over to Convertkit
XSRF-TOKENStrictly Necessary: Allows my subscribe functionality for my email system (Convertkit) to work.
_mailapp_sessionStrictly Necessary: Allows me to show you pretty Landing Pages of information with a form built in that takes your data and adds it to my email system when you subscribe. This may not result in being added to my mailing list.
CountryStrictly Necessary: Allows the pricing of my product tables to be in GBP.
Showcase.AlertStrictly Necessary: Allows the information tables of products to display correctly.
usage.gifStrictly Necessary: Allows my class booking system to work.
TrackJSStrictly Necessary: Allows my class booking system to work.
_gaPerformance Cookie: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
_gatPerformance Cookie: Used by Google Analytics to throttle request rate
_gidPerformance Cookie:Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
ads/ga-audiencesMarketing Cookie: Used by Google AdWords to re-engage visitors that are likely to con vert to customers based on the visitor’s on line behaviour across websites.
collectMarketing Cookie: Used to send data to Google Analytics about the visitor’s device an d behaviour. Tracks the visitor across devices and marketing channels.
uvcMarketing Cookie:Updates the counter for the website’s social sharing features. I can see how many times my posts have been shared.